Terms & Conditions — Edu Guardian

Welcome to Edu Guardian. By accessing this website or using its public features, you agree to use the website responsibly and to comply with these Terms & Conditions. Edu Guardian provides educational consultancy and guidance to students considering overseas education. These Terms explain the general rules governing use of the website and public services.

ACCEPTANCE OF THESE TERMS

By accessing, browsing or using the Edu Guardian website, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

If you do not agree with these Terms, please do not use the website or its public tools.

Where a particular service is governed by a separate written agreement, that agreement will apply to the specific service and should be read together with these website Terms.

ABOUT EDU GUARDIAN'S SERVICES

Edu Guardian provides educational consultancy and guidance relating to overseas study. Depending on the service, support may include destination guidance, course and institution selection, admission guidance, application support, visa-preparation guidance, pre-departure guidance and related student support.

The exact scope, deliverables, fees and conditions of a paid or separately agreed service may be set out in a service agreement, quotation, invoice, application terms or other written communication.

Public website information is intended to help visitors understand their options. It does not by itself create an obligation for Edu Guardian to accept an applicant, submit an application or provide a particular service.

NO GUARANTEE OF ADMISSION, SCHOLARSHIP OR VISA

Edu Guardian can provide guidance and application support, but admission, scholarship, visa and immigration decisions are made by universities, institutions, governments, embassies, immigration authorities or other relevant third parties.

Accordingly, Edu Guardian does not guarantee:

admission to any university or programme;

receipt of a scholarship or financial award;

visa approval or issuance;

a particular immigration or post-study outcome;

a particular employment or salary outcome; or

a particular processing time controlled by a third party.

Students remain responsible for making informed decisions and for satisfying the requirements of the relevant institution or authority.

WEBSITE INFORMATION IS GENERAL GUIDANCE

The website contains educational articles, destination information, eligibility guidance, calculators, interview-preparation material and other resources. These materials are provided for general informational purposes and should not be treated as a guarantee that a particular student is eligible for a particular institution, visa category or immigration pathway.

Requirements, fees, deadlines, visa rules, work conditions, scholarship criteria and university policies can change. Users should verify current requirements with the relevant official university or government authority before relying on time-sensitive information.

Edu Guardian may update, correct or remove website information when necessary.

ELIGIBILITY TOOLS AND CALCULATORS

Public eligibility assessments, scholarship guidance tools, calculators and similar features provide indicative guidance based on the information entered and the rules or methodology implemented in the relevant tool.

An indicative result is not an admission decision, scholarship decision, visa assessment or legal determination.

Users are responsible for entering accurate information. A result can change if information is incomplete, inaccurate or if applicable requirements change.

MOCK INTERVIEW AND AI-ASSISTED TOOLS

Where Edu Guardian provides an AI-assisted mock interview, simulation or other automated guidance tool, the output is intended for preparation and educational support.

AI-generated or automated responses may be incomplete or inaccurate and should not be treated as professional legal, immigration or institutional advice.

Users should not rely on an automated tool as the sole basis for a visa, admission or financial decision.

USER RESPONSIBILITIES

Users agree to:

provide truthful, accurate and current information when submitting an enquiry, assessment or application-related information;

review information before submitting it;

provide authentic documents where documents are requested;

use the website only for lawful purposes;

respect the security and operation of the website;

not impersonate another person or provide misleading identity information; and

not use the website to distribute fraudulent, malicious or unlawful material.

FALSE, FRAUDULENT OR MISLEADING INFORMATION

Edu Guardian may refuse, suspend or terminate assistance where it reasonably believes that a user has provided forged, altered, fraudulent or materially misleading documents or information, or has attempted to deceive Edu Guardian, a university, government authority or another relevant party.

Where appropriate, Edu Guardian may retain relevant records or take other lawful action required to protect its business, users or third parties.

APPLICATIONS AND THIRD-PARTY DECISIONS

When Edu Guardian assists with an application, the final submission may be made to a university, institution, government authority, visa authority or another third party.

The relevant third party controls its own admission, assessment, scholarship, visa or other decision-making process. Edu Guardian does not control those decisions or the processing time of the third party.

Users should review application information carefully before authorising submission and promptly notify Edu Guardian of any material correction.

THIRD-PARTY WEBSITES AND SERVICES

The website may contain links or integrations to universities, government websites, maps, social-media platforms, messaging services, payment providers and other third-party services.

Third-party websites operate under their own terms and privacy policies. Edu Guardian is not responsible for the independent content, availability, security or privacy practices of third-party websites.

A link or integration does not necessarily mean Edu Guardian endorses every statement or service provided by the third party.

PAYMENTS AND SERVICE FEES

Where a service involves payment, the applicable fee, payment purpose and relevant terms should be communicated before the payment is made.

Edu Guardian's Refund Policy forms part of the public legal framework for understanding refund treatment. Where a separate written student service agreement applies, the specific commercial terms in that agreement govern the relevant service, subject to applicable law.

Application, university, government and other third-party charges may be separate from Edu Guardian service fees and may be governed by the relevant third party's own terms.

INTELLECTUAL PROPERTY

Unless otherwise stated, the Edu Guardian website, including its branding, logos, original text, graphics, layout, design elements, photographs, videos, downloadable materials and other original content, is owned by or used by Edu Guardian with appropriate rights.

Users may view and use website content for their personal, non-commercial educational research. Users must not reproduce, republish, sell, distribute, modify or commercially exploit Edu Guardian content without prior written permission, except where applicable law permits otherwise.

Third-party trademarks, university names, logos and other marks remain the property of their respective owners.

USER-SUBMITTED CONTENT

If a user voluntarily submits text, feedback, questions, testimonials, photographs or other material for possible publication or use by Edu Guardian, the user should only submit material they are authorised to provide.

Where Edu Guardian intends to publish a student's name, photograph, testimonial or identifiable story, it should obtain the appropriate permission or consent before publication.

Submitting an enquiry does not by itself give Edu Guardian permission to publish a user's private information or testimonial.

WEBSITE SECURITY AND PROHIBITED USE

Users must not attempt to interfere with the website, bypass security controls, gain unauthorised access, introduce malicious code, scrape protected information, overload systems, or use automated processes in a manner that harms the service or violates applicable law.

Edu Guardian may restrict or suspend access where necessary to protect the website, users, data or business operations.

AVAILABILITY AND CHANGES TO THE WEBSITE

Edu Guardian aims to keep the website useful and available but does not guarantee uninterrupted or error-free operation.

We may modify, suspend, replace or discontinue a website feature, page, tool or service when reasonably necessary for maintenance, security, operational changes, legal requirements or service improvement.

LIMITATION OF RESPONSIBILITY

To the extent permitted by applicable law, Edu Guardian is not responsible for decisions made independently by universities, governments, immigration authorities, scholarship providers, employers or other third parties.

Edu Guardian is also not responsible for losses caused solely by inaccurate information supplied by a user, failure to follow applicable instructions, changes in third-party rules after guidance was provided, or events outside Edu Guardian's reasonable control.

Nothing in these Terms is intended to exclude liability or a legal right that cannot lawfully be excluded or limited.

EVENTS OUTSIDE REASONABLE CONTROL

Edu Guardian will not be responsible for delay or inability to perform a service where the relevant circumstances are outside reasonable control, including major system outages, natural disasters, government actions, changes in immigration policy, third-party platform failures, telecommunications failures or other events that could not reasonably be prevented.

Where practical, Edu Guardian will communicate material delays and identify an appropriate next step.

TERMINATION OR SUSPENSION OF SERVICES

Edu Guardian may suspend or terminate public access or a service relationship where necessary because of fraud, misuse, unlawful conduct, material breach of applicable terms, security concerns or other legitimate operational reasons.

Where a separately agreed service is terminated, any applicable payment or refund consequences will be determined by the relevant agreement, the Refund Policy and applicable law.

Termination does not automatically remove obligations that are intended to survive termination, such as payment obligations already due, intellectual-property restrictions or lawful recordkeeping requirements.

PRIVACY

Personal information submitted through the website is handled according to the Edu Guardian Privacy Policy.

Users should read the Privacy Policy before submitting personal information.

Privacy Policy: Use the approved Privacy Policy page as the authoritative public privacy notice.

CHANGES TO THESE TERMS

Edu Guardian may update these Terms when the website, services, operational practices or applicable legal/regulatory requirements change.

The 'Last updated' date will identify the current published version. Material changes should be communicated through an appropriate website notice where reasonably necessary.

A change to the public website Terms does not automatically alter the terms of a separately executed student service agreement unless that agreement or applicable law permits the change.

GOVERNING LAW AND LEGAL REVIEW

These Terms should be interpreted consistently with the laws applicable to the relationship and transaction.

Bangladesh's Contract Act, 1872 is part of the country's contractual legal framework. Consumer-protection requirements may also apply to relevant services and transactions.