.eg-public-assistance{position:fixed;right:20px;bottom:20px;z-index:1200;font-family:inherit}.eg-public-assistance__panel{position:absolute;right:0;bottom:74px;width:min(390px,calc(100vw - 28px));max-height:min(650px,calc(100vh - 120px));display:flex;flex-direction:column;overflow:hidden;background:#fff;border:1px solid rgba(8,43,92,.14);border-radius:20px;box-shadow:0 24px 60px rgba(8,43,92,.22)}.eg-public-assistance__panel[hidden],.eg-public-assistance__invitation[hidden]{display:none}.eg-public-assistance__panel-head{display:flex;align-items:center;justify-content:space-between;padding:15px 16px;background:#102f4e;color:#fff}.eg-public-assistance__identity{display:flex;align-items:center;gap:11px}.eg-public-assistance__mark,.eg-public-assistance__trigger-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.12)}.eg-public-assistance__mark svg,.eg-public-assistance__trigger-mark svg{width:22px;height:22px}.eg-public-assistance__eyebrow{margin:0;font-size:14px;font-weight:800}.eg-public-assistance__status{display:flex;align-items:center;gap:5px;margin-top:2px;font-size:11px;opacity:.8}.eg-public-assistance__status i{width:6px;height:6px;border-radius:50%;background:#73d69b}.eg-public-assistance__close{border:0;background:transparent;color:#fff;font-size:26px;line-height:1;cursor:pointer;padding:3px 7px}.eg-public-assistance__content{display:flex;flex-direction:column;min-height:0;padding:14px}.eg-public-assistance__messages{min-height:210px;max-height:390px;overflow:auto;padding:2px 2px 10px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}.eg-public-assistance__message{display:flex;flex-direction:column;max-width:88%;gap:6px}.eg-public-assistance__message--user{align-self:flex-end;align-items:flex-end}.eg-public-assistance__message--assistant{align-self:flex-start}.eg-public-assistance__bubble{padding:10px 12px;border-radius:14px;background:#f2f5f9;color:#172033;font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.eg-public-assistance__message--user .eg-public-assistance__bubble{background:#102f4e;color:#fff;border-bottom-right-radius:5px}.eg-public-assistance__message--assistant .eg-public-assistance__bubble{border-bottom-left-radius:5px}.eg-public-assistance__typing{opacity:.75}.eg-public-assistance__links{display:flex;flex-wrap:wrap;gap:6px}.eg-public-assistance__links a{display:inline-block;padding:7px 9px;border:1px solid #ccd6e2;border-radius:9px;color:#102f4e;text-decoration:none;font-size:12px;font-weight:700}.eg-public-assistance__links a:hover,.eg-public-assistance__links a:focus-visible{background:#f2f5f9}.eg-public-assistance__suggestions{display:flex;gap:6px;overflow:auto;padding:2px 0 10px;scrollbar-width:thin}.eg-public-assistance__suggestions button{flex:0 0 auto;border:1px solid #d7dee8;background:#fff;color:#102f4e;border-radius:999px;padding:7px 10px;font:inherit;font-size:11px;cursor:pointer}.eg-public-assistance__suggestions button:hover,.eg-public-assistance__suggestions button:focus-visible{background:#f3f6fa}.eg-public-assistance__composer{display:flex;gap:8px;align-items:flex-end;border:1px solid #cbd5e1;border-radius:14px;padding:7px;background:#fff}.eg-public-assistance__composer:focus-within{border-color:#102f4e;box-shadow:0 0 0 3px rgba(8,43,92,.08)}.eg-public-assistance__composer textarea{flex:1;min-width:0;resize:none;border:0;outline:0;padding:7px;font:inherit;font-size:13px;line-height:1.4;color:#172033;background:transparent}.eg-public-assistance__composer button{border:0;border-radius:10px;padding:9px 12px;background:#102f4e;color:#fff;font:inherit;font-size:12px;font-weight:800;cursor:pointer}.eg-public-assistance__composer button:disabled{opacity:.55;cursor:wait}.eg-public-assistance__note{margin:8px 2px 0;font-size:10px;line-height:1.45;color:#657083}.eg-public-assistance__trigger{display:flex;align-items:center;gap:7px;border:0;border-radius:999px;padding:7px 12px 7px 7px;background:#102f4e;color:#fff;box-shadow:0 12px 30px rgba(8,43,92,.25);cursor:pointer;font:inherit;font-size:12px;font-weight:800}.eg-public-assistance__trigger-mark{width:36px;height:36px;background:rgba(255,255,255,.12)}.eg-public-assistance__trigger-label{padding-right:2px}.eg-public-assistance__whatsapp{position:absolute;right:0;bottom:54px;transform:translateY(-4px);display:flex;align-items:center;gap:7px;text-decoration:none;color:#fff;background:#1b8f4d;border-radius:999px;padding:7px 11px 7px 7px;box-shadow:0 10px 25px rgba(27,143,77,.25);font-size:11px;font-weight:800}.eg-public-assistance__whatsapp-mark{display:grid;place-items:center;width:29px;height:29px;border-radius:50%;background:rgba(255,255,255,.12)}.eg-public-assistance__whatsapp-mark svg{width:18px;height:18px}.eg-public-assistance__invitation{position:absolute;right:0;bottom:126px;width:min(330px,calc(100vw - 28px));display:flex;align-items:center;gap:8px;padding:11px 12px;border:1px solid rgba(8,43,92,.12);border-radius:14px;background:#fff;box-shadow:0 18px 45px rgba(8,43,92,.18)}.eg-public-assistance__invitation>div{min-width:0;flex:1}.eg-public-assistance__invitation strong,.eg-public-assistance__invitation span{display:block}.eg-public-assistance__invitation strong{font-size:12px;color:#102f4e}.eg-public-assistance__invitation span{margin-top:2px;font-size:10px;line-height:1.4;color:#657083}.eg-public-assistance__invitation button{border:0;cursor:pointer;font:inherit}.eg-public-assistance__invitation button[data-assistance-invite-open]{padding:7px 9px;border-radius:9px;background:#102f4e;color:#fff;font-size:11px;font-weight:800}.eg-public-assistance__invitation button[data-assistance-invite-dismiss]{background:transparent;color:#667085;font-size:20px;line-height:1;padding:2px 3px}.eg-public-assistance__invitation button:focus-visible,.eg-public-assistance__trigger:focus-visible,.eg-public-assistance__close:focus-visible,.eg-public-assistance__whatsapp:focus-visible{outline:3px solid rgba(8,43,92,.28);outline-offset:3px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width:640px){.eg-public-assistance{right:12px;bottom:12px}.eg-public-assistance__panel{right:0;bottom:64px;width:calc(100vw - 24px);max-height:calc(100vh - 90px);border-radius:17px}.eg-public-assistance__messages{max-height:calc(100vh - 290px);min-height:180px}.eg-public-assistance__invitation{right:0;bottom:112px;width:calc(100vw - 24px)}.eg-public-assistance__whatsapp{right:0;bottom:48px}.eg-public-assistance__trigger{padding-right:10px}}@media (prefers-reduced-motion:reduce){.eg-public-assistance__messages{scroll-behavior:auto}} 
